Can I exchange my order?

Kurtawala has a liberal exchange policy for its customers. Customers can apply for exchange within 15 days from the day of the delivery. Products are only eligible for exchange if the are unworn/unused, unwashed, undamaged and has all its labels & tags intact with its original packaging.
 
Incase of size exchanges, if the desired size of a product is sold out, customers will get full refund.
 
Any items which are made to order on special requests shall not be eligible for exchange. 
 
In case of returns and exchanges customers have to arrange a reverse pickup and send the product to the address mentioned below. Incase of special requests we can also arrange reverse pickups, to do so, kindly contact us at via email at connect@kurtawala.com or call on +91-9950622999.

 

Address (Click here for directions) - # 7, Dwarka Puri, Jamnalal Bajaj Marg, C Scheme, Jaipur - 302001

For more information - Read our Exchange Policy